STEARsoft logo

STEARsoft

School
Teachers'
Electronic
Attendance
Register
software


Home page
Download
License comparison
New customer
Customer login
Forgot password
Tutorials
Support
Forum
About STEARsoft


     

STEARsoft - Support

Support is currently free, but you must first register for a free Customer ID.
Registering ensures a valid communication route (email) to enable us to respond to you.

To log a support request, please Login to your customer account. However, the following self-help steps will often solve an issue more quickly:

  1. Check that you have read the Help pages provided with the STEARsoft programs
  2. Check to see if there is a newer version now available. If so, upgrade to see if it fixes your problem.
  3. Check the FAQ page to see if your question can be answered there.
  4. Have you looked at the tutorials? Seeing how something is intended to be done often fixes perceived problems.
  5. Check the Forum to see if your question has already been asked.
  6. Failing that, use your Customer ID and Password (sent with your registration email) to Login to your account, and submit a support request on the Forum.