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Forum thread: release device
| DARREN SIMPSON 20 January 2016 18:55 |
Component: What I did: Error Message: only one device an synchronise with an account The resulting problem is: I had to restore our iPad, no sync happened lost data. the system thinks it is a new iPad and wont sync. how do I release iPad? thanks Darren |
| Marcus Butler (STEARsoft) 20 January 2016 21:57 |
Hi Darren, Thanks for your post. Easiest is to ask a Power Teacher (or make yourself a Power Teacher)... A Power Teacher can go to 'All School Data' (using the web interface). Then go to the 'Settings' tab. Then click 'Release the synchronised mobile device from a teacher account'. It should then be obvious from there. Hope that helps. Yours, Marcus |
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