STEARsoft logo

STEARsoft

School
Teachers'
Electronic
Attendance
Register
software


Home page
Download
License comparison
New customer
Customer login
Forgot password
Tutorials
Support
Forum
About STEARsoft


     

Login

Close

Forum thread: White screen on creat session on iad

Andrew Draper
16 September 2023
08:09
Application: iPad App   
OS:          iOS16.6 on iPad 7th
Screen:      Create Session
What I did:  

Error Message:

The resulting problem is: I have a white screen and am unable to see any details to create that session
Marcus Butler (STEARsoft)
16 September 2023
10:27
Thank you for alerting me to this.  This is just an acknowledgement.  I'll look into this and get back to you.
Marcus Butler (STEARsoft)
19 September 2023
15:09
Just to let you know I've sent a separate private email to get in touch more directly to try and get to the bottom of this and give you support.
Marcus Butler (STEARsoft)
22 September 2023
21:09
Thank you again for bringing this to my attention and appologies for the frustration this must have caused.
I have finally got to the bottom of it, and should have spotted this sooner.
The issue is that STEARsoft doesn't correctly handle DARK MODE for that screen.  This is obviously something that needs fixing with an update.  In the mean time, in order to create sessions, either use the 'Add multiple sessions' feature, or switch to LIGHT MODE for the 'Add single session' screen (Settings -- Display and Brightness -- Light)
Marcus Butler (STEARsoft)
22 September 2023
21:12
DARK MODE tip:  In Settings -- Control Centre you can add 'Dark Mode' as an included control.  You can then swipe down in the top right for quick access to a button to switch between Dark and Light mode.

Please login to contribute to this thread.

Close