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Forum thread: Unregistered error since a restart after windows updates

Louise Maughan
21 June 2018
21:45
Hi we are getting an unregistered error since a restart after windows updates. No other changes have been made and we have subsequently stopped and started server control and rebooted. Any ideas please?
Marcus Butler (STEARsoft)
22 June 2018
11:11
Hello,

I have now replied to your other posts.  I'm very sorry for the delay.  As said there, you should be able to resolve this by pressing the 'Activate License' button in the Administrator section.

Yours,

Marcus
Marcus Butler (STEARsoft)
22 June 2018
11:31
Dear Sue,

I've just looked at the error logs to follow up on this a bit more.  I can see the fix is not quite so simple and that you've already tried the above :(

Thinking...

Marcus
Marcus Butler (STEARsoft)
22 June 2018
13:17
There was an issue at our end on the web server which has now been fixed.

Thank you for bringing this to my attention and apologies once again.

Yours,

Marcus

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