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Forum thread: International Support -Characters set

Tassos
17 October 2014
17:05
Component:  support to foreign character sets   
What I did:    create student named with Greek characters
Error Message: the reporting when created is unreadable

The resulting problem is: There is no actual problem within app as far as I can see the first couple of days I use it. The reporting though (all exports, in txt, pdf, etc) is unusable as the characters are not readable.

Hello,

I use your app during the last week and is what I was looking for.
However, as I am located in Greece I want to use an international characters set (i.e. Greek).
The app works as it should, the result however when reporting creates unreadable characters.
Can you please advise if there is a way to fix it or if this is not supported now (international characters) if you have in your plans to support it later?
Once more, thanks for your app. Inteligent and very practical implementation.

Regards
Tassos K.
Marcus Butler (STEARsoft)
17 October 2014
19:58
Dear Tassos,

Thank you very much for your post. This is a problem I was not aware of. I have now seen this myself so will look into trying to fix it. I will let you know on this forum of any progress.

Many thanks again for bringing this to my attention.

Yours,

Marcus
Tassos
17 October 2014
21:01
Hi Marcus,

First I am impressed for your extremely fast reply.
Secondly I am impressed because no one mentioned this issue in the past.
Your app is extremely practical and user friendly to use. -not the setup with the serves though :)-
Actually I am not even a teacher but a basketball coach. I use your app in a basketball club to track the attendances of my players (kids 12-13 y.o). Different practices (open court, friendly game, official, theory, etc). I test it just for my team (19 people)
Note that my club has ages starting from 5-6 to 16+, more than 350 people to handle.
That means i use your app as it was designed for schools but I believe this kind of usage (athletic clubs) is not shown at all and could add, if mentioned somewhere, a bit to your target group/clients.
International support (at least the characters set in reports) will also boost the usage of it for sure.
At least from my side when I finish testing I will propose it to the rest of the coaches and the administration in my club.
Thanks again and will be appreciated if you manage to fix this issue.

Regards
Tassos K.
Marcus Butler (STEARsoft)
17 October 2014
21:32
Thank you for your kind words and feedback Tassos. It's appreciated. I'll see what I can do fixing this problem.

Best wishes,

Marcus

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