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Forum thread: Error 404
| Mark Harvey 08 August 2012 02:15 |
Component: What I did:when trying to open stearsoft from the installed program iternet explorer opens but gives a error message Error Message: Error 404 The resulting problem is: i can not access my data from the computer. my iphone works fine and all data is up to date. I also can not sync my data to the computer based system. |
| Marcus Butler (STEARsoft) 08 August 2012 13:44 |
Mark, Thank you for your post and sorry to hear of your frustration. My first suggestion would be to reboot your PC, as any number of external factors can cause this sort of network problem, and a full shutdown and restart usually resolves such issues. If the problem persists and this is a new installation (that you've not previously had working), I would suggest investigating your firewall settings - ensuring STEARsoft (or stearserver.exe) is not being blocked. If that doesn't help, run the STEAR administrator program (found in the installed program's folder) and check that it indicates the server is running. If you're still stuck please report back with any extra info you may have found from doing the above and I'll try and help further. Yours, Marcus |
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