Claire Bower 03 September 2013 10:11 |
Hi there. We seem to be unable to link up the PC software with the iPad and can not work out why. We've tried contacting on here a couple of times but could really do with speaking to a person as everything has got somewhat confused. Is there a way to contact someone via the phone to try and iron out these problems? It's been going on for months and we're no closer to a solution. Thank you. |
Marcus Butler (STEARsoft) 03 September 2013 20:56 |
Dear Claire,
Thank you for your post. I'm sorry to hear of your frustration and sympathise.
If we could communicate on this Forum it would allow others who might experience the same frustration to search for help and see how someone else's problem was fixed. It also keeps everything transparent: If there is a problem it's good to have it out in the open.
However, given your situation, I'll get in touch separately with you at this point. You should receive an email from me in a little while.
Yours,
Marcus |
malky 02 February 2016 15:30 |
Please can you call me as I would like to discuss this system with you. My number is either: 0208 802 7862 07831 500 127. I anticipate to hear from you.
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Marcus Butler (STEARsoft) 02 February 2016 22:18 |
Dear Malky,
Thank you for your post. If you're able to ask your questions here that would be preferable. My hours available for phoning are often not very ideal, plus if you've not found the information you want on this website, there may be others who would also like to be able to search for and see our conversation and any replies I give.
Yours,
Marcus |
malky 02 February 2016 22:38 |
It is easier to talk over the phone. Any time you call will be fine.
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