James Ardern 23 November 2015 10:13 |
We have just purchased the license for 200 students but don't seem to be able to add anymore than 100 names to a single register. Is there a way to increase the limit? Do we need to delete the old register before we are allowed to increase the limit? |
Marcus Butler (STEARsoft) 23 November 2015 17:50 |
Hi James,
The student limit is a total limit for the whole school. You could split the class into multiple groups (classes)... Whole school reports can then collate summary information. Individual class sizes are limited as you have discovered. It might be worth knowing the limit is 36 for the mobile version...
Marcus |
James Ardern 24 November 2015 10:12 |
Hi Marcus,
Thank you for your reply.
We are using this system for our Breakfast and After School clubs - as the children change frequently I wanted to create a single register for Breakfast and then one for the After School Club - is there no way to increase the register limit on the iPad version? We opted for the 200 students because we have approx 147 registered to the clubs that could use us across the term, giving us space to grow. To use your software at the moment I have had to create 4 separate registers (A-D, E-L etc) for both the BC and the ASC - giving me 8 registers to trawl through for each session; as you can imagine this is not ideal. I welcome any help with this issue. The current set up is not ideal for us and a fix would prevent us needing to look elsewhere. Kind regards, |
Marcus Butler (STEARsoft) 24 November 2015 13:20 |
I shall look into this. Would you be interested in a Beta version between releases if I can increase the limit? Yours, Marcus |
James Ardern 24 November 2015 13:37 |
Hi Marcus,
Yes would be interested in a Beta version.
We will be using the app for our registers and if the register could be unrestricted - or at least restricted to the student limit of the licence that would be idea.
Thank you. |
Marcus Butler (STEARsoft) 26 November 2015 08:11 |
Hi James,
I've resolved this issue but need to get to an appropriate state where I can send you a Beta. I'll be in touch hopefully within a week.
Yours,
Marcus |
Marcus Butler (STEARsoft) 01 December 2015 20:33 |
James,
I have sent you a separate email. Please check your spam/junk folder if you've not seen it yet.
Yours,
Marcus |
Marcus Butler (STEARsoft) 20 April 2016 20:49 |
Dear James,
Version 6.0.0 was made available today which includes a fix for this issue in the PC version. The iPhone/iPad version of STEARsoft remains unchanged for the time-being.
Yours,
Marcus |
Marcus Butler (STEARsoft) 12 May 2018 10:29 |
For anyone reading this thread, the full iPod/iPad version has been updated to support class sizes greater than 36. Available now in the App Store.
You should synchronise with the new Cloud Server version of STEARsoft if using class sizes greater than 36. A STEARsoft Cloud Server also supports large class sizes. |